Terms of service
OVERVIEW
Welcome to Fixona! The terms “we”, “us” and “our” refer to Fixona. Fixona operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Fixona is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province, or have consent for minors using your device.
You may be required to provide information such as email, billing, shipping, and payment details. You confirm all information is accurate and complete.
You are responsible for maintaining account security. You may not transfer or sell your account.
SECTION 2 - OUR PRODUCTS
We aim to display products as accurately as possible. However, colors and appearance may vary based on your device.
We do not guarantee that product quality or appearance will meet expectations exactly as shown.
We reserve the right to modify or discontinue products at any time.
SECTION 3 - ORDERS
Placing an order means you are making an offer to purchase. Fixona may accept or reject any order at its discretion.
Orders are only confirmed after payment is processed.
We may not be able to cancel orders once placed.
Your purchases are subject to our Refund Policy [LINK].
SECTION 4 - PRICES AND BILLING
Prices may change without notice. Final price will be as shown at checkout.
Prices may not include taxes, shipping, or duties.
You agree to provide accurate billing and payment information.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed.
Fixona is not responsible for delays caused by courier services or external factors.
Risk transfers to you once the product is handed to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content including logos, text, images, and designs are owned by Fixona or its licensors and are protected by intellectual property laws.
You may not copy, reproduce, or use any content without permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools without control or liability.
Use of such tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or services linked through our platform.
Use them at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Fixona is powered by Shopify. However, all transactions are between you and Fixona.
Shopify is not responsible for any issues related to purchases.
SECTION 10 - PRIVACY POLICY
Your data is handled as per our Privacy Policy [LINK] and Shopify’s Privacy Policy.
SECTION 11 - FEEDBACK
Any feedback you provide can be used by us freely for business purposes.
You confirm your feedback does not violate any laws or rights.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time without notice.
SECTION 13 - PROHIBITED USES
You may not use our Services for illegal, abusive, fraudulent, or harmful activities.
Violation may result in account termination.
SECTION 14 - TERMINATION
We may suspend or terminate access at any time without notice.
SECTION 15 - DISCLAIMER OF WARRANTIES
Services and products are provided “as is” without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
Fixona is not liable for any direct or indirect damages arising from use of the Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold Fixona harmless from any claims arising from your use of the Services.
SECTION 18 - SEVERABILITY
If any provision is invalid, the rest will remain enforceable.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the full agreement between you and Fixona.
SECTION 20 - ASSIGNMENT
We may transfer our rights without notice. You may not transfer yours without consent.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India.
Courts located in New Delhi shall have exclusive jurisdiction over any disputes.
SECTION 22 - CHANGES TO TERMS
We may update these Terms at any time. Continued use means acceptance of changes.
SECTION 23 - CONTACT INFORMATION
Fixona
support@fixona.in
Plot No. RZF 222/7, KH 55/25, Gali No. 3, Raj Nagar II, Palam Colony, South Delhi, New Delhi – 110077